What/Who is Purgatory Props?
Thank you for considering Purgatory Props, where innovation meets spine-chilling experiences.Established in 2021, our mission at Purgatory Props LLC is clear: to provide exceptional haunted attraction electronics at not-so-scary prices.
From prop controllers to light controllers and audio players, our products have gained widespread recognition since our inception.
Regarded as a trusted name within the industry, we pride ourselves on delivering quality products and superior customer service that meet the standards of leading companies.
Return/Refund Policy
We want you to be satisfied with our products. If you have any problems with your order or product at any time, please Contact Us and we will work with you to resolve the issue.Any electronics product we make is backed by our electronics warranty.
Products Not Made by Us
We understand that people like to shop in one place for things they need. So we offer some common products that are related to the products we make (triggers, relay modules, etc). All products not made by us will be clearly marked at the bottom of the description. We try our best to bring you unbeatable prices on these products.Payment Methods
We offer both PayPal and Stripe options at checkout for placing your order. We do not collect or store your credit card numbers.
You will be charged when your order is placed.
Shipping
We try to ship in-stock items within a week of your order being placed. If you need your products by sooner, please Contact Us.
We offer world-wide shipping using several different shipping carriers depending on your location. All rates you see at checkout are real-time and can change.
Large orders have the option to pay shipping when the order is ready to ship, this allows for large orders to get more accurate quotes, or ship with different carriers.
International Duties, Taxes, and Fees
Orders shipped to outside of the United States might be subject to additional duties and taxes by the destination country.
We do not estimate these, or collect them for you. It is the receivers job to pay these when needed.
If the receiver does not pay these, the package is likely to be destroyed. We do not issue refunds or pay for return shipping on such orders.
Terms & Conditions
The following are terms and conditions of a legal agreement between you and Purgatory Props LLC.
By accessing, browsing, or using this website, you acknowledge that you have read, understood, and agree to the terms and comply with all applicable laws and regulations. This includes, but is not limited to, any re-export control laws and regulations.
If you do not agree to these terms, do not use this website.
- All orders must be paid in full before they ship
- All products are guaranteed against defects for 30 days from the date of shipment
- Accessories are sold seperately, unless explicitely stated
- Photos may vary from the actual product
- Product specifications and prices are subject to change without notice
- We reserve the right to refuse an order
Privacy Policy
- Purgatory Props does not, and will never, sell or share your information to a third-party unless it is necessary for fulfilling your order
- Purgatory Props saves, and stores, information you provide, such as your First/Last Name, email, phone number (if provided), date of birth (if provided), addresses, company information (if provided), and any other optional information requested during the sign-up or guest registration process
- Your payment information is not stored by Purgatory Props. Payments are process by PayPal. Please refer to the PayPal Privacy Policy
- To view, modify, or permantently delete your personal information, please Contact Us
- We do not delete your data unless requested