What/Who is Purgatory Props?

Thank you for considering Purgatory Props, where innovation meets spine-chilling experiences.
Established in 2021, our mission at Purgatory Props LLC is clear: to provide exceptional haunted attraction electronics at not-so-scary prices.

From prop controllers to light controllers and audio players, our products have gained widespread recognition since our inception.
Regarded as a trusted name within the industry, we pride ourselves on delivering quality products and superior customer service that meet the standards of leading companies.

Return/Refund Policy

We want you to be satisfied with our products. If you have any problems with your order or product at any time, please Contact Us and we will work with you to resolve the issue.

Any electronics product we make is backed by our electronics warranty.

Products Not Made by Us

We understand that people like to shop in one place for things they need. So we offer some common products that are related to the products we make (triggers, relay modules, etc). All products not made by us will be clearly marked at the bottom of the description. We try our best to bring you unbeatable prices on these products.

Payment Methods

We use PayPal to process payments. This allows you to use your PayPal account or a debit/credit card. You do not need a PayPal account.
You will be charged when your order is placed.

Shipping

We try to ship in-stock items within a week of your order being placed. If you need your products by sooner, please Contact Us.

We offer world-wide shipping using several different shipping carriers depending on your location. All rates you see at checkout are real-time and can change.

Large orders have the option to pay shipping when the order is ready to ship, this allows for large orders to get more accurate quotes, or ship with different carriers.

We reduce our carbon footprint by purchasing Carbon Offset credits for each package we ship and use recycled packaging.

International Duties, Taxes, and Fees

Orders shipped to outside of the United States might be subject to additional duties and taxes by the destination country.
We do not estimate these, or collect them for you. It is the receivers job to pay these when needed.

If the receiver does not pay these, the package is likely to be destroyed. We do not issue refunds or pay for return shipping on such orders.

Terms & Conditions

The following are terms and conditions of a legal agreement between you and Purgatory Props LLC.

By accessing, browsing, or using this website, you acknowledge that you have read, understood, and agree to the terms and comply with all applicable laws and regulations. This includes, but is not limited to, any re-export control laws and regulations.

If you do not agree to these terms, do not use this website.

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